Wednesday, 19 March 2014

When Job Interviewees Go Postal on the One Holding the Keys to the Cubicle

We’ve all heard about job interviews that go off the rails, usually caused by potential employers asking things they shouldn’t and forcing job candidates to jump through outrageous hoops just for the possibility of an interview.

What about when a job interview becomes hell on Earth, because of a snippy job seeker?

Last week, a potential employee exploded at me, within the first 15-seconds of the interview. I hadn’t even got off a single question.

I began as I always do, introducing myself, thanking him for his time, outlining the objectives of our meeting, and just as I took a breath he interrupted me saying: “Look, I’ve been around the block a few times, let’s cut to the chase. I currently earn a six figure income, have people begging me to work for them, and really just want to know if this is a contract, if it’s salary-based, if there’s a commission, and when do I start?”

I was completely unsettled by this abrupt interruption, by someone who’s last position on their resume was dated June of 2012.

I hadn’t expected to run into someone working at some mystery company that isn’t listed on their resume, earning a “six figure income” for a job where the industry average is about $60K. 

Nor did I expect to be pushed into a corner by a hostile job seeker that has “been around the block” and has “people begging him to work for them.” Though he did ask when we’d hire him.

I understand looking for work is a precarious and fragile situation. Some may be on their last nickel and dimes literally, as their prolonged job hunt bleeds their bank accounts dry. Others may have gone through the horrendous downsizing that unfortunately has become the new norm, replaced by temporary contractors. They themselves may have fallen into the unstable temporary contractor world, where the only jobs they seem to get are the ones with a start date and an end date.

I understand how horrible all of those pressures are.

But I never, NEVER – EVER – would have anticipated that pressure would explode, unleashing the worst in people – at a time when people are trying to show their best.

I’m not new to hiring people, and I always like to start off introducing myself, the company, the role, and then move into the job candidate’s background. I don’t conduct interviews, I like to think of them as conversations. 

It’s not my management style to lock people in a room and demand action, I’ve always had an open door policy, where I encourage an atmosphere of collaboration and openness.

However, I might reconsider that open door policy, as this hostile job candidate wasn’t the only job seeker to attempt to hijack the interview.

Several others over the course of the week jumped off my traditional job interview course, demanding I hire them at outrageously high salaries, with benefits, because as one job seeker declared: “I’m sick and tired of working on contracts that don’t materialize into anything ever good.”

When I was a kid, growing up, I was taught to always go into a job interview with a freshly pressed suit and tie. I still remember my high school guidance counselor telling our class: “to make sure your socks are pulled up, your shoes are shiny, your hair is perfectly combed and you don’t have any stains on your perfectly white dress shirt.”

I was taught to show up early, give a firm handshake while looking the interviewer directly in the eye and to be respectful and polite at all times.

Back then, the notion of interrupting your potential boss before you even had the job was not even a thought in the most devious of delinquent minds.

Our world certainly has changed for the worse over the past few decades.

I blame recruitment firms, staffing agencies, and the corporate managers gullible enough to think recruitment firms are the messiah of their staffing needs.

Recruitment firms and staffing agencies go in with these slick presentations – I’ve seen them myself – telling employers how it’s not cost effective to hire people anymore. It makes more sense to hire a third-party company (the recruitment firm) to source “resources” (that’s how they refer to people) on a per project-basis.

My biggest problem with recruitment firms is they don’t care about the people resources they deploy. Which is understandable – they are a business, and a business’ primary interest is to make money.

However, they are in the business of supplying people to companies, so it’s ultimately not in their best interests to show such disregard for their primary product – people.

I’ve seen the end result this week – the people that have been shuffled in and out of the meat grinder of the recruitment firm’s temporary contracts become bitter, angry and disenfranchised with the world of work. Because they’ve been spun from contract, to contract, they no longer have any respect for those conducting job interviews.

Again, I get it. I understand the horrors of being bounced from company to company, department to department. One month having a decent pay cheque, the next you are flipping sofa pillows desperately looking for change to buy a loaf of bread as your bank account is negative.

However, I’ll never hire a hostile job candidate.

They don’t give me the respect which I expect everyone in my company to give each other.

And that’s the ultimate tragedy here, because chances are, the hostile job candidate that claimed he was making a six figure income is the guy sifting through his sofa, looking for change, because he’s been without a real job for a very long time.

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